Refunds will be accepted as the result of an error in payment processing or over-payment by an individual.
If you feel that there has been an error or over-payment on your behalf, please contact [email protected]
to initiate the refund process. All refunds will be processed by the Accounting Department of The Children's Institute of Pittsburgh once we are able to confirm the error or over-payment. Refunds are typically processed within 5-7 business days from the time of request and using the original payment method.