Family-Centered Care

The Children's Institute of Pittsburgh is committed to providing a comprehensive and individualized patient care experience and recognizes the importance of collaborating with patients and families to achieve better outcomes, increased satisfation and improved quality of care.

Components of Family-Centered Care

• Respect
• Communication
• Strengths
• Choice
• Support
• Flexibility
• Collaboration
• Empowerment

In our approach to family-centered care, The Children’s Institute of Pittsburgh:

• Acknowledges the family as the constant in a child’s life.
• Builds on family strengths.
• Supports the child and encourages participation in his/her care and decision-making.
• Honors cultural diversity and family traditions.
• Recognizes the importance of community based services.
• Promotes an individual and developmental approach.
• Encourages family-to-family and peer support.
• Supports youth as they transition to adulthood.
• Develops policies, practices and systems that are family-friendly and family-centered in all settings.
• Celebrates successes.

Family Advisory Council

Our 12 member Family Advisory Council provides valuable feedback and personal insights on the patient and client experience. Members collaborate with staff to bring important perspectives about their child’s healthcare, education or permanency experiences while building relationships with other parents, patients and community members. Council feedback helps The Children’s Institute of Pittsburgh design innovative programs and support on-going services that meet the needs of the children we serve.

Council members reflect the population served The Children’s Institute of Pittsburgh and its neighboring community and includes individuals of varied ages, gender, ethnicity, spirituality, sexual orientation or socio-economic status.

Are you interested in joining our Family Advisory Council or an on-going family-centered care project or committee? Please contact Karen Liljequist, Medical Librarian & Quality Resource Specialist for more information at kli@the-institute.org or 412.420.2247.

Family Resources

• The Children’s Institute Guide 2011 :: Part 1 :: Part 2
• Allegheny County Family Resource Guide
• Family-to-Family Health Information Centers (HHS)
• Local Community Amenities



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