Behavioral Health Intake Specialist (casual)

27-Nov-2017, The Hospital - Other
Job Status: Casual   Location: Pittsburgh, PA

Job Summary

This position is responsible for engaging with referral sources and patients and families at the point of entry into Behavioral Health Services at the Children’s Institute. Prompt access to services is ensured by conducting clinical assessments to determine and prioritize levels of care referrals. This includes clinical triage screenings, assessments, referrals and processing admissions into Inpatient and Outpatient levels of care.

Job Relationships

Responsible To: Behavioral Health Referral Liaison

WORKS COLLABORATIVELY WITH: Behavioral health administrative staff, medical staff, department directors and interdisciplinary team members involved in the care and treatment of the patient. External referral sources include BH providers, psychiatrists, pediatricians, emergency departments, service facilitators, case managers, health insurance care managers, physicians, nurse practitioners, case managers and registered nurses.

Workers Supervised: None


Education: Masters degree in counseling, social work, or a behavioral health related field required.

Licensure: Inpatient: no licensure required. Outpatient: Licensed Clinician required (LCSW, LPN)

Certification: None

Clearances: Act 73 FBI*Act 34 Criminal Clearance*Act 33 Child Clearance

**Clearances must be obtained within 30 days of hire in order to continue active employment.

Training and Experience: Previous behavioral health admission experience preferred. Knowledge of the Child and Adolescent Behavioral Health continuum of care required. Minimum of 2 years experience working with children with special health care needs preferred.

Job Responsibilities

• Responds to all calls for behavioral health services by identifying the needs of the caller and the patient
• Conducts face to face comprehensive strengths based clinical intake assessments for children and adolescents including diagnostic screening, psychosocial risks, protective factors, and provides recommendations for the least restrictive level of care within the behavioral health continuum.
• Adheres to the confidentially and consent processes while acting as a patient advocate.
• Obtains patient information through an effective screening process with referring facilities/practitioners/family members.
• Evaluates referrals for outpatient and inpatient admission through assessment of medical necessity
• Assists in the admission process and renders a clinical recommendation as to the appropriateness for admission into the inpatient or outpatient service.
• Coordinates communication related to screening, assessment and admission activities, insuring smooth referral to emergency departments and other levels of behavioral health care.
• Identifies the program benefits by fully informing the referred family when determining their choice for treatment.
• Assists referring facility and/or family in alternative options when patients are not appropriate for the inpatient BH unit or other levels of care within The Children’s Institute.
• Demonstrates competencies related to the ages and diagnoses of the patients served in the program.
• Completes required pre-admission documentation and obtains all necessary authorizations.
• Assures that communications are established with all departments in preparation for admission or scheduling of OP services.
• Effectively communicates with the patient's family, involved providers, Children’s Institute nursing staff and the psychiatrist on call in support of the admission process.
• Demonstrates competency in the clinical presentation of patients requesting admission to the BH Services.
• Maintains an accurate accounting of referred patients for both OP and IP services.
• Fulfills the requirements of licensure and mandated training of the organization in a timely manner.
• Consistently demonstrates professional maturity, collaboration and support to colleagues.
• Serves as a back-up for the case management team.
• Completes post admission outreach and documentation to ensure continuity of care including notification of admission for treating physicians/providers and requests for records when indicated.
• Conducts all post discharge outreach / care coordination for patients and families that have been discharged from The Children’s Institute’s behavioral health program for 30 days following discharge.
• Assists with the ongoing development of behavioral health services within the organization with a flexible approach to job responsibilities.
• Adheres to the mission, values, policies and procedures of The Children’s Institute.

Employment Application

Employment Application Employment Application (201 KB)

Submit cover letter, resume, application and salary requirements

Linda Allen
[email protected]
The Children's Institute of Pittsburgh
1405 Shady Avenue
Pittsburgh, PA 15217
Fax: 412-420-2299

No phone calls, please. Resumes and cover letters will only be accepted in PDF format if sent via email. You may also fax them to the number above. The Children's Institute of Pittsburgh is an Equal Opportunity Employer.

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