Family-Centered Care

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Family-Centered Care

The Children's Institute of Pittsburgh is committed to providing a comprehensive and individualized patient care experience and recognizes the importance of collaborating with patients and families to achieve better outcomes, increased satisfaction and improved quality of care.

Components of Family-Centered Care


  • Respect
  • Communication
  • Strengths
  • Choice
  • Support
  • Flexibility
  • Collaboration
  • Empowerment

Our Commitment to Family-Centered Care


  • Acknowledge the family as the constant in a child’s life
  • Build on family strengths
  • Support the child and encourage participation in his/her care and decision-making
  • Honor cultural diversity and family traditions
  • Recognize the importance of community-based services 
  • Promote an individual and developmental approach 
  • Encourage family-to-family and peer support
  • Support youth as they transition to adulthood
  • Develop policies, practices and systems that are family-friendly and family-centered in all settings 
  • Celebrate successes

Family Advisory Council

Our 12-member Family Advisory Council provides valuable feedback and personal insights on the patient and client experience. Members collaborate with staff to bring important perspectives about their child’s healthcare, education or permanency experiences while building relationships with other parents, patients and community members. Council feedback helps us design innovative programs and support ongoing services that meet the needs of the children we serve.

Council members reflect the population served The Children’s Institute of Pittsburgh and its neighboring community and includes individuals of varied ages, gender, ethnicity, spirituality, sexual orientation or socio-economic status.
Are you interested in joining our Family Advisory Council or an on-going family-centered care project or committee? Please contact Staci Gratton, Quality Coordinator for more information at [email protected] or 412-420-2248

Family Resources

Local Community Amenities Local Community Amenities (3545 KB)

Allegheny Family Resource County Guide Allegheny Family Resource County Guide (210 KB)

The Children's Institute Guide Part 1 The Children's Institute Guide Part 1 (2660 KB)

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